Privacy Policy

At The Steady Hands, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us by our clients, employees, and visitors to our website or services. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details: Name, age, gender, contact information (email, phone number, address).
• Health Information: Medical history, current health conditions, and care requirements (with your explicit consent).
• Payment Information: Billing details, including credit/debit card information or bank details, required for payment processing.
• Website Usage Data: Information about your visits to our website, including IP addresses, browser type, pages viewed, and cookies.

2. How We Use Your Information

We use your information to:

• Provide personalized in-home care services.
• Develop tailored care plans and medical services.
• Communicate with clients and their families about care updates or changes.
• Process payments and send invoices.
• Respond to inquiries or provide requested information.
• Improve our services and enhance the client experience.
• Comply with legal or regulatory requirements.

3. How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical, administrative, and physical safeguards to protect it. These measures include encryption, secure data storage, and restricted access to authorized personnel only.

4. Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following circumstances:

• With Medical Professionals: To ensure the highest quality of care.
• Service Providers: Third-party providers assisting in service delivery, such as labs or emergency ambulance services.
• Legal Obligations: When required by law or in response to valid legal requests.

5. Your Rights

You have the right to:

• Access your personal information and request a copy.
• Request corrections to inaccurate or incomplete information.
• Withdraw consent for the use of your data at any time.
• Request deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us using the details below.

6. Cookies and Website Tracking

Our website uses cookies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
The Steady Hands
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Your Office Address]

Your privacy is important to us, and we are committed to ensuring your information is protected at all times.